How can I fix the light that isn't working on my Dimplex FPT20? NOTE: Remove the center cover, by releasing the top first. Can you help. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating. They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. As you have stated, the wall should not get dangerously hot so I would definitely make sure the heater has been installed correctly. Is this dangerous? Then it starts up again on its own, and continuously does that. If there is no electricity present in your wall-mounted electric heater, the fan motor will not run and the unit will produce no heat. For more information about Electrical Wiring Dimplex electric fireplaces offer realistic fireplaces with the convenience of a plug-in appliance. It can take a little while for the fire to respond to the remote control, avoid pressing the buttons on the remote control more than once within any two second period. Page 3: Maintenance Economy setting feature is active. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. The breaker may have tripped or the fuse has not blown. Why a Remote Heater Control Unit May Prevent Your Heater Fromm Working. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. This can be rectified by making sure that the breaker is not tripping. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Why a Remote Heater Control Unit May Prevent Your Dimplex Heater From Working. The heater is hot when in use. Our engineers have years of experience in storage heater repairs and below are a list of the most common faults they find.. Ecoelectricheaters.ie we are trusted by over 5,000 satisfied customers We are one of Dublin's most trusted electric heater repair companies. Ecoelectricheaters.ie repair Dimplex Creda Undiare storage heaters. CAUSE: Another reason for electric heater not working could be due to the auto safety shut off feature which is provided in several heaters these days. Glen Dimplex Americas is a world leader in residential heating products including, the new revolutionary Linear Convectors, electric baseboards, wall and panel heaters, storage heaters garage, workshop heaters, and outdoor heaters. Question: why is this happening from a standard outlet and is there a way of correcting the problem? Delays or even the inability to carry out repairs to products. They come in a variety of models, even corner units. with another, it's almost too hot to touch in the morning suggesting the thermostat is not turning off and it's over charging. May be because of this feature your heater may not be working. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Check to make sure power is present at the main on/off switch on your unit. I can see that you are not the only one having a problem with these electric heating units. To get an accurate measurement we recommend using our heat loss calculator . One did not work from installation. I can only speculate that there may be a design problem because some of the Dimplex remote controls have been discontinued. It has a remote device for on and off operation. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Clearly not having used the heater for about 1.5 years the LCD battery had gone flat. Fan Heaters Opti flame electric fire B1Black dimplex. Dimplex smart baseboards are designed and tested for safe and trouble-free operation. Electrical Wiring The optiflame effect on our Dimplex Danesbury MK11 fire has stopped moving as if the air which should move it is not coming through,therefore, no flame effect. Thanks for your electrical question Walker. There are several common causes for this problem: Circuit breaker is off: If the circuit breaker has tripped or been turned off for some other reason, the heater will not function. Most common reasons why a storage heater stops working completely is due to a faulty storage heater thermostat or a blown element. Dave, Electrical Questions and Electrical Answers, The Watt Size Limitations of Light Fixtures. The fire is working perfectly otherwise,convector heating, lights etc. Home electrical wiring includes 110 volt outlets and 220 volt outlets and receptacles For the occasional times when they need troubleshooting, follow a sequential process to identify and fix the problem. I've taken off the fret but can't see any bulbs inside... Click here for how to mend it. Convector Heaters how can i fix my Dimplex wall mounted Fan heater? I can see that you are not the only one having a problem with these electric heating units. It seems so. The remote works for a short period of time and then stops operation. Comment to Dimplex: find a solution to this. Auto safety shut off. Anne Peebles Silvano, check with the installation instructions or owners manual which should give detailed information about the proximity to walls and other objects. I would be concerned if the cord gets extremely hot as you have mentioned. Read all instructions before using the corner wall mounted electric fireplace. If other storage heaters in the property are working, your Quantum installer is required to revisit to check the wiring. Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. The remote control is not working -If your Optiflame fire includes a remote control unit to operate the fire it should be able to turn the fire to on or off and turn the heating element on or off. Electrical Wiring electric shock, and injury to persons, including the following: 1. Convector Heaters Dimplex LXY15 ? Heater with a Remote Control Unit that Stops Working I plugged it in with mains on, set to I not II for 12 hours. Fuse problems are also among the common causes of issues for baseboard heaters. If your heater has an additional convector heater which can be switched on during the day - use it as seldom as possible as it runs on expensive day time on-peak electricity. The Dimplex heater I have is installed against a wall. Fan Heaters How to fix Dimplex XL storage heater control too stiff to turn? When turning on the fire, the bulbs light up, the mist starts coming out, after 20 seconds it shuts off. Why a Remote Heater Control Unit May Prevent Your Heater Fromm Working. Wiring Electrical Outlet for the Home If yours stops working, then it is often because of defects in the fuse. Question: I have a Dimplex heating unit in my home office. Homeowners traditionally mount an electric fireplace against a wall. A local office heated by these Dimplex Duo heat combined storage and convector heaters with electronic controls. The trim around the heater outlet becomes hot during heater operation. The heater is working but there is no light. Bad Experience Purchased two Dimplex Quantum Heaters Nov. 2020. which are common place in every home. Dimplex Cavendish Optimyst electric fire? Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you. Fan Heaters Dimplex cht20le? Beyond this, only qualified electricians or engineers should attempt storage heater repairs. This would indicate that the wire size is too small for the amount of current that is being used. Fan Heaters Storage heater half cold? Not to worry, here’s what you can do if you find yourself saying, “Help, my Electric Fireplace Stopped Working!” Can’t get it to work? ? Check for loose or disconnected wires in unit. How to Install Home Office Electrical Wiring ... Dimplex 3kW Electric Convector Heater … When heaters get too hot, then this feature shuts off the device for safety purposes. Cancel Unsubscribe. For optimal protected against overheating by a built-in thermal cutout. Not to fret, electric fireplaces are fairly straightforward devices and there’s probably a logical reason the heat or flames may not be working. then neons came on and working now. We’ve been the trusted name in electric heating for over 70 years, and today we’re the market leader in the creation of stylish, energy efficient heating, cooling and air treatment products. Keep 3. Fully Explained Photos and Wiring Diagrams for Home Office Electrical Wiring with Code Requirements for most new or remodel projects. 2. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services. Convector Heaters Dimplex opti myst problems? As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways: We apologise for any issues this may cause you. One other common reason for expensive bills while using storage heaters is that they have been wired wrongly to the 24 hour peak electricity supply instead of the economy 7 off peak electricity supply. The customer service at Dimplex states that the remote is heat sensitive, which is probably the causing the remote to malfunction. Dimplex MaxAir design – Big, but not quite beautiful Dimplex’s MaxAir aims to combine two products in one: a powerful fan for summer, and a heater for the winter months. Optiflame Effect not working? All Dimplex smart baseboards are ! I believe the transducer is working fine, but the fan doesn't seem to be working as far as I can see. -If all of the storage heaters within the property are not working or are functioning abnormally, then check what temperature your Quantum is set to by pressing the round dial once and looking at what temperature is displayed on the screen of the Quantum. Home Office Electrical Wiring Light not working? This link is helpful as a Homeowner One common problem in an electric baseboard heater is that it will not turn on and produce heat. © 2020 Glen Dimplex UK Limited No.1313016, Extended call times to our teams on the telephone, Longer than normal time to reply to email and customer enquiries, Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period, Delivery times on orders may be extended due to logistics and postal issues. Terrible customer service, very disappointed how Dimplex handled the whole experience. To avoid burns, do not let bare skin touch hot surfaces. The clue came from user manual that said battery in LCD needs 72 hours to fully charge. Subscribe Subscribed Unsubscribe 1.13K. This electrical question came from: Walker, a Homeowner from Philadelphia, PA. Dave’s Reply: We’ve been the trusted name in electric heating for over 70 years, and today we’re the market leader in the creation of stylish, energy efficient heating and air treatment products. A: The general rule for electric heat is to use 10 watts of heat per square foot of space i.e. 1000 watt heater will heat 100 square feet (10’ x 10’) in a standard insulated room. Home electrical wiring projects with pictures and wiring diagrams. The company has replaced the unit 4 times and the problem persists. Although most electric fireplaces perform to their specifications, occasionally a problem can arise that causes it to stop working. Dimplex Electric Heating ... Unsubscribe from wattsupmike ?? As with any consumer product, there are some instances where you may experience problems with your electric fireplace. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. Dimplex suggest if you are a competent user comfortable taking off the front panel you may check to see if the thermostat is the cause of the problem (see below) to see if it can be fixed. See how wiring electrical outlets for the home are done. I can only speculate that there may be a design problem because some of the Dimplex remote controls have been discontinued. Here are some typical problems and solutions to check if your unit isn’t working properly. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. I have a Dimplex Danville opti-myst electric fire, and have an issue with it. With one of them, the storage bit is not working, it's stone cold in the morning, until they turn the convector bit on. Do-It-Yourself Electrical. I note that the cord from the outlet is extremely hot. The Following links will assist you with your electrical question: electrical outlet wiring Please select your product category to go to the relevant troubleshooter. NOTE: Heater fins can be easily bent. The problem is the wall aginst which the heater is attached heats up very substantially after a few minutes it has been on. Please select your product category to go to the relevant troubleshooter the are! The Dimplex remote controls have been discontinued they provide the look and of. And tested for safe and trouble-free operation from a standard insulated room produce heat Dimplex remote controls have discontinued. I fix my Dimplex FPT20 us with a number of challenges the wall aginst which the outlet! 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