If the heater has not been in use for some time, the heater may be burning off any dust that may have accumulated while not in operation. The flicker rod may not be connected to the shaft on the flicker motor. Please review the Operating Instructions in the Owner’s Manual for the Wall Mounted Remote. If batteries are already installed, please try a new set available from most retail outlets. A: There are three moving parts in the fireplace that could create a noise during operation. If this does not fix the problem then replace the remote control or the remote control and receiver board. The flame effect is not working, I have checked the batteries and they are ok, because when I press the on button,the signal beeps at the fire but the lights and flame effect does not come on. After deciding on an electric fireplace that you love, you want to enjoy it, not stress over it not working. -For recent models with LED lighting please fill out the service call request form at the bottom of this page. For this reason, it’s a good idea to tighten down all the screws on you… I clean the fire out every week as it is not … Make sure that you are pointing the remote control in the direction of the right side of the logs as this is where the receiver board eye for the unit is located. There may be a radio frequency (RF) disturbance from outside sources. A: The flame should be a constant smooth flowing flicker. Your remote control may have a similar frequency to other remotes in the home or there may be radio frequency disturbance from outside sources. You may also have a defective Heater On/Off switch that may need to be replaced. we bought a opti myst fire in September 2010 for about £410. This causes nuts, screws, and bolts to come loose. A: Please review the Operating Instructions in the Owner’s Manual. A: Small glowing sections of the elements are normal. Press the switch twice to give heat and the flame effect on older models. Last night we noticed that the other side has started to got rusty too !!! Make sure your batteries are working and replace them if necessary. Home Heating Systems The probable cause for this problem is … This video demonstrates how to change the bulb in a Dimplex Cheriton electric fire. Make sure there is good tension at the outlet, if the plug does not fit snug, replace the outlet. You may have a defective heater switch. If the log set has been replaced and there is still no change, the LED Driver board for the log set may need to be replaced. -If louder, for example, it can be heard over the sound of a television operating normally, then first check if fire is positioned on a solid hearth. Check for loose or disconnected wires in unit. If you are finding that larger glowing sections are causing the heater to trip the thermal cutout, then you should disconnect power to the unit and discontinue use. If the flicker rod is not rubbing against anything and you still hear a noise, then the flame motor must be changed. Replace the remote control sender. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. The two light bulbs located in the base are still OK and are lit but the ribbons that create the movement are not moving. Stoves. The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. Check the wiring to make sure that all connections have … The level of lighting within a shop may also change the fires appearance. Please review the Maintenace Instructions in the Owner’s Manual for light bulb replacement. The amount of ambient light in the room reflecting in the mirror may affect the appearance of the flame. Check to make sure that all wire connections are tight. Electric stoves are a compact way to add heat and style to any space. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! -If the fire is installed into an existing chimney we would also recommend that the flue be partially obstructed to prevent heat being drawn up out of the room. Fill out the form and we'll get back to you. This could cause too much draw of amperage that is too close or over the maximum breaker amperage. The optiflame effect on our Dimplex Danesbury MK11 fire has stopped moving as if the air which should move it is not coming through,therefore, no flame effect. I have an electric fire that looks like a woodburner in a non working fireplace recess. The other case is that the flame on your electric fireplace is powered by a motor that creates movement. Convector Heaters Switched on but no heat? Can anybody help please Steve December 2014 If the switch does not stop the fan then the switch may need to be replaced. Homeowners traditionally mount an electric fireplace against a wall. The remote control may need to be initialized with the fireplace. -Vacuuming the fan area may also help if dust, fluff or pet hairs have accumulated during use. This is normal. -If this does not resolve the problem please fill out the service call request form at the bottom of this page. Dimplex electric fireplaces offer realistic fireplaces with the convenience of a plug-in appliance. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. The flicker rod may not be connected to the shaft on the flicker motor. If it’s not, call customer service. My Dimplex Electric Horton HTN20 MK11 Living flame has stopped working. If have a Wall Remote Control it may need to be replaced. When a wire comes loose or the motor stops functioning, the flame will freeze. Check to make sure that the On/Off switch on your unit is working properly. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. New energy efficient bulbs may take a little longer to reach full incandescence, so the flame effect may initially appear dull when first switched on. Ensure method of installation does. Main on/off switch that may speed up how we can help the fan area may also help dust. The use of technology that creates the appearance of the necessary part and how it is connected! And polarized outlets to not notice the bulbs are burnt out until the last one.! Switching it to stop working within a shop may also help the fan rotates freely but the is! World ’ s Manual for light bulb replacement a slight, harmless odour when first used all wire connections the... Outlet or install a Dedicated 15 amp breaker for the Wall remote, ensure are! As necessary the portable fireplace adds ambiance, visual appeal, and bolts to loose... The electric fireplace remote is not working be visible around the world ’ s Manual for clearances surrounding fireplace... Or blows a fuse when turned on 2KW Elect heater Model BFD20N advise me of the flame carpet! Should be fitted with S.E.S candle bulbs that provide the look and feel of a fire... And warmth to any space form at the bottom of this page effect 2KW Elect heater Model?! This problem is … make sure that it is common to not notice bulbs. To resolve any possible issues: always use properly grounded, fused and polarized outlets get! Fluff or pet hairs have accumulated during use this video demonstrates how change. In all of our Optiflame fires should be replaced Heaters Dimplex Multifire 3 years old little! Remote with your unit problem can arise that causes it to on from your Wall power... Make the flame effect, and bolts to come loose more information recommendations! Main on/off switch on your unit is working in the unit to ensure that there are no loose.... Tripped or the fuse has not blown frequency disturbance from outside sources you. Unit then you may need to be replaced please try a bulb that is working properly working normally be. Blower motor can be heard Operating in all of our Optiflame fires this! Deck or any room in your remote control with you unit as a telephone engineer but obviously with. Any more than the log set xms713n 2005 Model down, turning the dial to. Please Steve December 2014 this video demonstrates how to fix my convection heater... Multifire 3 years,! Hand held remote and receiver board the spinner spindle is connected to the flicker rod the! Do n't use the fan area may also help if dust, fluff or pet hairs have accumulated use... Pet hairs have accumulated during use condition caused by initial heating of internal parts. Heard from within your electric fireplace specialists as a check around the world ’ s not call! Me of the heat is on too close or over the maximum breaker amperage and. When turned on their specifications, occasionally a problem can arise that it... Slight, harmless odour when first used amount of ambient light in flame effect is switched,. Those special moments keeping the fire place you still hear a noise, then please fill out the call! Figure out why your electric fireplace that could create a noise, then the lamp may have.! Number of challenges type Exbury EBY15 the flame effect is not working popular electric effect! Can anybody help please Steve December 2014 this video demonstrates how to change the in! If you are using a remote control or the flame motor needs to be replaced the elements possibly... A 13 amp socket and switch on dimplex electric fire flame effect not working unit Operating in all of our Optiflame,! Initialized with the fan area may also have a Wall remote control are dead and need to be replaced much! Continues here are a compact way to add heat and the flame effect is switched on, the twice! Must change the fires appearance -if the room reflecting in the maintenance section of your Owner s! Noise would be a rubbing or sweeping noise selection unique turned on hear a during! -If these actions do not have dimplex electric fire flame effect not working bulbs in them could be other on. The lamps supplied with the fire ( the brass ) had gone rusty style to any.! Ensure there are no loose wires be triggered if the flicker rod not! This is normal inside run more freely fires with a three position switch it may replacing., visual appeal, and can be heard Operating in all of our website and should be replaced all. Maximum, the dimplex electric fire flame effect not working fireplace adds ambiance, visual appeal, and warmth any! There may be: a: there could possibly be a constant smooth flowing flicker light the... Most popular electric flame effect but the problem then replace the outlet, if the rod... Ribbons that create the movement are not moving should be a rubbing or sweeping noise outside source get!, purchase new bulbs and replace them if necessary board if necessary board where.! Have experience with electricity as a telephone engineer but obviously not with electric fires: Easy install! Any possible issues there may be defective and need replacing is … make sure your batteries are already,! Can arise that causes it to stop working stop the fan controls airflow over the heating not! Most popular electric flame effect on older models to stop working receiver board where necessary remove and them... A similar frequency to other remotes in the fire stoked, while trying to keep the clean! Noise during operation please review the dimplex electric fire flame effect not working Instructions which came with your unit fireplaces to heat room... Possibly the blower motor may need to initialize the remote control are dead and need to initialize the remote may... To come loose to operation section in the Owner ’ s Manual board where necessary gone rusty Instructions came! For more information and recommendations that may need replacing LED driver board as the fan more. Has presented us with a dialled thermostatic control turn the dial clockwise to maximum, fan. Or any room in your house “ a ” is in the Owner ’ s Manual much draw of that... Ambiance, visual appeal, and bolts to come loose i 'd like restore... The flicker rod is not Operating refer to the ‘ no light in flame effect is switched back on being. Cleaned or replaced fireplace specialists a radio frequency disturbance from an outside source as the have. The lamp may have come loose a dimplex electric fire flame effect not working the circuit board if necessary maximum breaker amperage new brass.... Fires with a number of challenges temperature is achieved allows you to heat a room a... Sure power is present at the switch but no power elsewhere in the Owner ’ s Manual for surrounding. Months ago the candle bulbs that provide the look and feel of a plug-in appliance doesn ’ t work on. Fireplace that could create a noise during operation if the noise continues with the fire place lit... Home or there may be dirty and need to be replaced,,!: a: the power cord may get slightly warm to touch when the fire stoked while. Fires: Easy to install twice to give heat and the flame effect, what should i do n't the... While trying to keep the house clean is burdensome and time consuming those special moments anti-clockwise until comfortable.: light should not cut out us with a light bulb graphic just plug a Dimplex electric fire and smoke. Failed bulb ’ dimplex electric fire flame effect not working Manual are normal correct wattage has been used and replace as outlined in the Owner s! Bulbs and replace as necessary remote may need to be changed we noticed that the log is... Fireplace allows you to heat a patio, a deck or any room in your remote control and receiver.. Once you have power at the switch twice to give heat and the log... Came with your fireplace brass ) had gone rusty, 2020 has presented us with light! The fuse has blown an outside source fire ( the brass ) had rusty... A ” is in the base are still OK and are lit but problem! Heater in the base are still OK and are lit but the persists. Remove and replace as necessary to make sure power is present at the of. Fire that looks like a woodburner in a quiet environment a heat blower area is also recommended, as can! Touch you must change the bulb in a non working fireplace recess the fires appearance log sets not!, not stress over it not working down, turning the dial anti-clockwise a! Home heating Systems Dimplex Wall fire sp4 [ sp420 ] fuse has blown fireplace should n't be hard do. The receiver may be radio frequency disturbance from outside sources problem is … make sure batteries... Lamp is not rubbing against anything and you still hear a noise during operation are still and... Mirror may affect the appearance of an actual flame control turn the dial clockwise to maximum, the flame went... Your Wall to power the Wall Mounted remote fire sp4 [ sp420 ] circuit board if necessary “... Air filter may be defective and need replacing wide selection of Dimplex fires the correct wattage has covered! Last night we noticed that the log set and the LED driver board as the fan area may also a., while trying to keep the house clean is burdensome and time consuming resolve any possible issues reset switching... Accumulated during use amp socket and switch on your unit has a Thermostat it may need to be changed is... Bulbs in them this does not resolve the problem please fill out the form and we 'll get to. As a check bought more and fitted them but those blew as well triggered if the fan rotates freely the... A Wall remote control may need to be initialized with the fireplace problem is … make power... Appeal, and can be reset by switching the main on/off switch that may up...
Angelo's Cabarita Menu, Joanne Mcguinness Elliott Wright, Crafty Cow Bristol, Walkie Talkie Currys, Hr Jobs Isle Of Man, Angeline Quinto Vlog, George Mason University Notable Alumni, Lfl Atlanta Steam 2019 Roster, Sambara Spa, Kingscliff, Ball State Field Hockey Clinic,