They provide basic information, such as hours of operation or directions to the place, and direct other inquiries to the appropriate staff member. In addition to serving on-site guests, front office executives take care of incoming calls. Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Front Desk Agent Job Description Template. To apply for this role you must have the following skills, qualifications and experiences: Job requirement. We are happy with the results they showed us and also the solutions they come up with to satisfy our needs. Hotel Reservation Agent Duties and Responsibilities. and distribute them; Prepare outgoing mail by drafting correspondence, securing parcels etc. If you're excited to be part of a winning team, XYZ Inc. is a perfect place to get ahead. REPORTS TO: Assistant manager or General manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Use it to save time, attract qualified candidates and hire best employees. • Minimum Qualification: Bachelors. We are looking for a receptionist to perform a variety of administrative and clerical tasks. Job Ad & Profile Description Position : Front Desk Executive We are looking for profiles and CVs of Front Desk Executives that we will send to our large account … Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Position : Front Desk Executive. A reputed company in Shipping and Logistics sector is hiring for front desk Executive in Dubai - Branch. Submit your cv Prospects are especially promising in healthcare facilities, such as the offices of dentists and physicians. Copyright © 2012 - 2020 Capital Numbers Infotech Pvt Ltd. All Rights Reserved. Description Looking for Reservation Agent/Front desk Assistant for Hotel Chain in Dubai. Front Desk - Cashier / Auditor Job Description Hits: 119934 Front Desk - Concierge / Les Clefs Job Description Hits: 98325 Front Desk - Guest Relation Executive (GRE) Hits: 203257 Front Desk - Guest services manager Job Description Hits: 71491 Front Desk - Lobby Manager / Duty Manager Job Description General Office Upkeep Front office executives may be called upon to perform routine clerical and administrative jobs, such as sorting mail, filing, entering data, and signing for packages. Answer questions and address complaints Answer all incoming calls professionally such as “Good morning Get An overall experience of _ years as Front Office Executive with key competencies pivoting around facility management, front desk & office administration. Ensuring their stay in the hotel is to their satisfaction. POSITION TITLE: Front Office Manager / Front Desk Manager / FOM. Job Description. To aid with safety, front desk executives may be in charge of things such as issuing badges, checking IDs, signing guests in and out, and unlocking the bathroom. It is useful to have someone on your side who does have (although limited) knowledge of IT and web hosting. they require the services of a Front Desk Executive immediately. A front office executive’s responsibilities will vary based on the nature of the organization, but some central tasks are commonly a part of the job. Excellent communication skills; fluency in English is required. XYZ Inc. is a leading company in our industry in the region. front office executive- job description Position Summary Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. At places such as hotels, front office execs may total bills for guests and process payment by running a credit card or verifying a check. Workers in this field typically hold a high school diploma and receive on-the-job training from their employer. Our client is an institution offering technical and vocation training and approved by the government of Ghana. Management Responsibilities of the Front Desk Office Assistant. We're now hiring a Front Desk Agent to help us keep growing. New Front office executive Jobs in Singapore available today on JobStreet - Quality Candidates, Quality Employers They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Front Desk Receptionist Job Specifications. FRONT DESK EXECUTIVE Responsibilities Keep front desk tidy at all times and presentable with all necessary material (pens, forms, paper, etc.) Common duties listed in Front Desk Officer example resumes are greeting visitors, accepting deliveries, collecting payments, doing paperwork, answering inquiries and assisting the executive staff. Greet and welcome guests; Answer questions and address complaints; Answer all incoming calls and redirect them or keep messages; Receive letters, packages etc. To aid with safety, front desk executives may be in charge of things such as issuing badges, checking IDs, signing guests in and out, and unlocking the bathroom. Front Desk Executive Jobs. A Job Seeker’s and Worker’s Guide: Managing the Front Desk – The importance of front desk workers to the impression people get of the company is explored in this eBook by Collins Francis. According to the BLS Occupational Outlook Handbook, employment of front office executives and similar professionals is expected to grow 9 percent from 2016 to 2026. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. only .doc, .docx, .rtf and .pdf files are accepted, Serve visitors by greeting, welcoming, directing and announcing them appropriately, Answer, screen and forward any incoming phone calls while providing basic information when needed, Receive and sort daily mail/deliveries/couriers, Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges), Update appointment calendars and schedule meetings/appointments. Register Now. © 2020 Job Hero Limited. Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. Front Desk Manager Job Description Template We are looking for a conscientious front desk manager to oversee the front desk operations of our business. Front Desk Receptionists are one of the persons working on this area and they are required to greet visitors as they arrive to the building and answer telephone calls. Front Desk Officers represent the first contact of a company with its customers. A Hotel Front Desk Clerk is the first point of contact for hotel customers. they require the services of a Front Desk Executive immediately. Front Desk Representative job profile Save as Alert. Because they are positioned in the area where people arrive and leave, front office executives are well-stationed to be “eyes and ears” at the facility. Interesting applicants must have a least two years I definitely recommend working with them. Front desk managers act as the face of an establishment and ensure visitors feel welcomed. Before guests leave, front office execs may hand them cards to rate satisfaction or insist they take a complimentary company-logo pen. Showing jobs for 'front desk executive' Modify . Great experience working with the Capital Numbers team. He or she works as an in charge of all front desk operations. Answer incoming calls ; Perform clerical and administrative duties ; A front desk office assistant has a variety of duties. A front office executive at a resort may ask patrons if they are familiar with the organization’s reward program and explain how it operates. The Bureau of Labor Statistics (BLS) lists the national median annual salary for receptionists as $27,920, with a median hourly wage of $13.42. The Receptionist Handbook – Receptionists and front office executives perform similar duties, and this humorous but practical book by Lisa Harmon provides guidance on issues of interest in both professions, such as how to dress, what to say, and ways to get organized. Front Desk Executive Job brief: We are looking for a receptionist to perform a variety of administrative and clerical tasks. Recommended courses for you. Apply online for the Front Desk Executive vacancy at Anonymous Employer in Accra & Tema Region today. 6. Front desk officers are trained on the job, and many front desk officers work closely with the executive officers, attending meetings, taking notes, and assisting them with day to day tasks. PROFESSIONAL SUMMARY. A resume displaying computer competency, especially with Microsoft Office products, will help catch the eyes of hiring managers. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. We are looking for profiles and CVs of Front Desk Executives that we will send to our large account customers for their future recruitment needs. Description Our client is an institution offering technical and nbsp vocation training nbsp and approved by the government of Ghana. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or … Job Ad & Profile Description Position : Front Desk Executive We are looking for profiles and CVs of Front Desk Executives that we will send to our large account … They welcome and orient new guests and issue room keys. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. What does a Front Desk Agent do? Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. Front Desk Manager Job Description What is a Front Desk Manager? A hotel reservation agent’s responsibilities will range depending on the size and location of a hotel, but a few core tasks are almost always associated with the job. Applicants must address problems […] As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. They have been great at spending the time on the front-end of projects to understand the full scope which is helpful during development to guide decision-making and potential trade-offs to deliver on time and within budget. 5. Interesting applicants must have a least two years' experience in same position and an HND holder. 3. Duties of a front office executive closely resemble those of a receptionist. Full-time front office executives generally are eligible for company benefits. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. If required any further assistance. Description: You will handle all guest enquires, requests and comments promptly and efficiently. They were extremely diligent, accessible and utmost professional in their work. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? We're proud of our 4.2 Glassdoor rating from our employees. Our analysis of listings reveals the following as duties usually expected of a front office executive: Front office executives greet everyone who enters. At a college admissions office, for instance, they may pass out welcome folders to students and their parents to look at while they wait for an interview. The average front desk officer salary is approximately $22,000 per year, with the potential for raises, bonuses and career advancement. He or she has to maintain the coordination of ID and other visitor’s cards. Also known as a front desk receptionist. He or she has to attend incoming and outgoing calls and transfer calls to various departments. As a receptionist the person will be the first point of contact for the company and she will provide administrative support across the organization. She will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. They're effective at integrating technical solutions with creative work and we have had a great experience with their project management. Hotel Front Desk [Intro Paragraph] Start your front desk job description with an introduction to your hotel or resort. Schedules vary considerably based on when the facility is open and can include nights, weekends, and holidays. Create and maintain updated documents and spreadsheets. He or she is responsible for dispatching courier mails and keeping a record of them. To deliver friendly and effective customer service by warmly welcoming and directing visitors appropriately and notifying company personnel of visitors’ arriv At a hotel, for example, this could involve checking people into the computer system, explaining particulars about the room and amenities, answering questions about food service or local transportation, and calling for assistance with luggage. These customer-service-oriented professionals get hired by places such as hotels, healthcare facilities, and educational institutions to make a positive impression on guests and keep operations flowing. ️ Check out our Complete List (500+) of Job Description Templates!. Sort by : Relevance; Date; Get Personalised Job Recommendations. All Filters. Front Desk professionals are responsible for having the first contact a client or customer encounters at an organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. American Society of Administrative Professionals – This organization with more than 60,000 members focuses much of its efforts on continuing education and career advancement. They were worth every euro. Use this professional created Front Desk Supervisor job description example to gain some inspiration on how to best craft your job description. Front office executives may be called upon to perform routine clerical and administrative jobs, such as sorting mail, filing, entering data, and signing for packages. Sign up for similar job alerts. A strong focus on customer service. Hours tend to be full-time, and most tasks are performed while sitting down. 4. This action sets up a positive interaction that reflects well on the employer. Duties. Description. Explore Front Office Executive Openings In Your Desired Locations Now! Front desk managers are primarily employed in the hospitality industry and should not be confused with front office managers who are employed in any number of industries. As a receptionist the person will be the first point of contact for the company and she will provide administrative support across the organization. You’ll want to stress the positive qualities of your company and why a job seeker would want to work for you. We have found Capital Numbers extremely easy to work with as development partners. A front desk agent works fulfilling customer service and administrative roles in hotels. Coordinating the interview process with Recruitment Team. They are my most trusted partner when it comes to any web and mobile development issues. Updating Leave Cards (Maintaining the manual document of the Employees applying for leaves). A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. He or she has to distribute inwards documents received a… Greet clients and set a positive office atmosphere. Job Ad & Profile Description. Organize and maintain files and records; update when necessary. I have been a customer of Capital Numbers for many years and multiple projects across both all my personal websites, and multiple clients. Apply To 7510 Front Office Executive Jobs On Naukri.com, India's No.1 Job Portal. 2. The front desk receptionist job description consists of the following major tasks, duties, and responsibilities: Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries Maintains employee and department directories as a … Workers in the 10th percentile earn less than $9.39 an hour, while the highest paid make more than $19.41 hourly. All rights reserved. A disciplined Front Office Executive with outstanding multitasking abilities and immensely adept in managing facilities & administration to optimise operational efficiency. Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc. Answer the phone, take messages, and redirect calls to appropriate offices. Mail also schedule meetings and travel for executives. The duties and responsibilities of a front office executive are as follows: 1. Assisting the HR team in Joining and exit formalities. Front Office Duties and Responsibilities. As you consider a career as a front office executive, the following sources can assist in learning more and perfecting your skills: Professional Front Office Management – This book put out by Pearson Education covers a wealth of topics front office executives will find useful, especially when dealing with guests. Job Overview. Although it may seem like the job specifications are the easiest part to write, the truth is you need to pay special attention to writing the skills and qualifications part of your front desk receptionist job description. Stand up, greet, and welcome guests with a smile. Prior experience in hotel front office operations is preferred. They keep tabs on who is coming and going and report anything suspicious. Create the perfect job-worthy cover letter effortlessly in just a few clicks! The main duty is to do the Management of the front desk. Registering gives you the benefit to browse & apply variety of jobs based on your preferences. Other attributes include: There are no minimum educational requirements to become a front office executive. to ensure high-quality guest relation. Training nbsp and approved by the government of Ghana maintain the coordination of ID and other visitor’s cards company its! 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List ( 500+ ) of Job description Template we are front desk executive job description for a to..., accessible and utmost professional in their work Executive closely resemble those a! As a receptionist to perform a variety of administrative professionals – this with... Description looking for a receptionist to perform a variety of Jobs based on your preferences is an institution offering and... Around facility management, front office Executive: front office operations is preferred Logistics sector hiring! Bonuses and career advancement - 2020 Capital Numbers for many years and multiple projects across both my! Greeting clients, and telephone areas rating from our employees a business, hotel or doctor’s office take care incoming... And presentable with all necessary material ( pens, forms, paper etc ). They keep tabs on who is coming and going and report anything suspicious establishment and ensure visitors feel welcomed immediately...